Angry Customers Tell 3000

Written by Brian Monahan on July 27, 2008 – 6:25 pm -

That’s a B*&ch!

But it’s the truth.  I am currently reading the book “Satisfied Customers Tell 3 Friends, Angry Customers Tell 3000″ by Pete Blackshaw.  I had the opportunity to see him speak at a release for another product, but I can tell you he is on to something.

Since I am focusing on positive things for the next 21 days.  Tell me about your good consumer experiences.

Mine is seeing the movie “Wall-E”,” I highly recommend it.


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